Privacy policy



The Steelgenic brand's official direct sales website, Steegenic online store (hereinafter referred to as "the store"), uses the shopping cart ASP service Shopify (hereinafter referred to as "the service") provided by Shopify Japan Co., Ltd. (hereinafter referred to as "the service provider") to open our shop, and handles personal information in accordance with the privacy policy set forth by the Service Provider.

Personal Information

1.Definition of Personal Information

"Personal information" is defined as information about a living individual that can be used to identify the specific individual by name, date of birth, or other description, etc., and information that can be easily cross-checked with other information to identify the specific individual.

2.Collection of Personal Information

We may collect personal information from you when you purchase a product or make an inquiry. When collecting personal information, we will clearly state the purpose of use and use legal and fair means. The personal information collected in our store is as follows.

a) Name
b) Your address
c) Telephone number
d) E-mail address
e) Password
f) Shipping address information
g) Transaction history and details of transactions with our store
h) Information that can be used to identify a specific individual by combining the above.

3.Use of Personal Information

We use your personal information for the following purposes.

a) Confirmation and reference of orders
b) Confirmation and reference of product shipment
c) When replying to inquiries.

We will not disclose or provide personal information to third parties without the customer's permission except in the following cases.

a) When required by law, or when it is necessary to cooperate with national or local government agencies or their agents in the performance of their duties as required by law.
b) When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
c) When exchanging personal data with an affiliate of the company that operates the Shop.

4. security control of personal information

In addition to rational, organizational, physical, personnel, and technical measures taken by service providers to ensure the security of personal information received from customers, the Shop will take appropriate measures to prevent unauthorized access to personal data and the loss, alteration, or leakage of personal information in accordance with relevant laws and regulations.

5.Correction and Deletion of personal information

Please use the contact information below to inform us of any correction or deletion of personal information received from customers. If you have registered as a user, you can correct your personal information from the "Account" menu on this site.

6.Use of cookies

In order to provide better service to our customers, we may use cookies, but this does not collect personally identifiable information and does not violate the privacy of our customers. However, this does not collect personally identifiable information and does not infringe on your privacy. If you do not wish to accept cookies, you can change your browser settings.

*Cookies are pieces of information that are sent to your browser from the server computer and stored on the hard disk of the computer you are using.

7.Use of SSL

SSL (Secure Sockets Layer) technology is used to protect personal information from being intercepted, interfered with, or altered for security purposes.

* SSL is a function that encrypts information to prevent eavesdropping and data tampering. By using SSL, it is possible to transmit information more securely.

8.Contact for inquiries

Please refer to the "Notation based on the Act on Specified Commercial Transactions".

9.Changes to the Privacy Policy

Whenever we change the personal information we collect, the purpose of use, or other changes to our privacy policy, we will make these changes public by posting the changes on this page.